Terms & Conditions

Last Updated: 09/06/2026

Welcome to D’Pinkola. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

D’Pinkola is engaged in the sale of customized gifts, corporate gifting solutions, merchandise, promotional products, and related services. By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products & Services

  • All products displayed on the website are subject to availability.
  • Product images are for illustrative purposes only. Actual products may vary slightly in color, design, or appearance.
  • Customized products may differ slightly from digital previews due to production processes.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
  • Prices are subject to change without prior notice.
  • Full or partial payment may be required before order processing, depending on the nature of the order.
  • Payments are processed securely through authorized payment gateways.

4. Order Confirmation

  • An order is considered confirmed only after payment has been successfully received and acknowledged by D’Pinkola.
  • D’Pinkola reserves the right to cancel or refuse any order at its discretion.

5. Customization Orders

  • Customers are responsible for providing accurate artwork, logos, text, and specifications.
  • Once design approval is received, changes may not be possible.
  • D’Pinkola shall not be liable for errors approved by the customer during the proofing stage.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on product availability, customization requirements, and shipping location. Standard shipping timelines are 7-15 days after the advance is received.
  • D’Pinkola shall not be held responsible for delays caused by courier partners, natural disasters, government restrictions, or circumstances beyond our control.

7. Returns, Refunds & Cancellations

  • Customized and personalized products are generally non-returnable and non-refundable unless damaged or defective upon delivery.
  • Any issues related to damaged or incorrect products must be reported within 48 hours of delivery.
  • Refunds, if applicable, will be processed through the original payment method within a reasonable period.

8. Intellectual Property

  • All content on this website, including text, images, logos, designs, graphics, and trademarks, is the property of D’Pinkola or its licensors and is protected by applicable intellectual property laws.
  • Unauthorized use, reproduction, or distribution is prohibited.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Upload or submit content that infringes the rights of any third party.
  • Attempt to gain unauthorized access to website systems or data.

10. Limitation of Liability

D’Pinkola shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.

11. Privacy

Any personal information collected through the website shall be handled in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

13. Changes to Terms

D’Pinkola reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of such changes.

Contact Us

For any questions regarding these Terms & Conditions, please contact:

D’Pinkola
Email: connect@dpinkola.com
Website: https://dpinkola.com